When can I place my membership on hold or cancel it?
You can pause a membership at any point during your billing cycle. Holds are $25 per month and may be used for up to 3 months.
Cancellations need a 7 day written notice. Please note that membership dues are non-refundable once a payment has been processed. If you'd like to avoid your next billing, your cancel request must be submitted in writing at least 7 days before your next billing date.
If a cancel request is received with less than 7 days' notice, your upcoming payment will still be processed, and your cancel will begin after your current billing period ends.
